Terms of Service
Last Updated: July 2026
Welcome to Moovcycle. By booking, purchasing, or participating in any personal training sessions or packages with Moovcycle, you agree to comply with and be bound by the following Terms of Service.
01. Training Locations & Access
- Condo Gyms: If training takes place at your condominium or residential gym, you are responsible for ensuring that external personal trainers are permitted on the premises and that visitor/guest access is granted.
- Commercial Gyms: If training takes place at a commercial gym, any guest pass fees, entry fees, or membership requirements for the client are the responsibility of the client.
02. Bookings & Cancellations
- 24-Hour Notice: Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled session time.
- Late Cancellations: Any session canceled with less than 24 hours’ notice or a no-show will be counted as used and deducted from your package.
- Trainer Cancellations: If your trainer needs to reschedule due to an emergency or illness, you will be notified as early as possible, and the session will be rescheduled at no additional cost.
03. Package Validity & Refunds
- Expiration: All training packages come with a specified validity period starting from the date of purchase. Unused sessions after the expiration date will be forfeited.
- Refund Policy: All package purchases and payments are non-refundable. Packages are non-transferable unless explicitly agreed upon in writing.
04. Health & Physical Readiness
- Medical Clearance: You represent that you are in good physical condition and have no medical reason or impairment that would prevent you from participating in physical exercise.
- Disclosure: You must inform your trainer before every session of any existing injury, illness, pain, or physical discomfort.
05. Liability Waiver
- Physical exercise involves inherent risks of injury. By participating in Moovcycle training programs, you voluntarily assume all risks associated with such participation.
- Moovcycle and its trainers shall not be liable for any injury, illness, loss, or damage to personal property arising out of or in connection with the training sessions.
06. Code of Conduct
- Moovcycle strictly upholds a respectful, safe, and professional environment. Any form of harassment, inappropriate behavior, or unsafe conduct toward trainers will result in immediate termination of the service without refund.
07. Contact Us
If you have any questions regarding these Terms of Service, please contact us directly via email at info@moovcycle.com