Privacy Policy
Last Updated: July 2026
At Moovcycle, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your details when you visit our website or engage with our personal training services.
01. Information We Collect
We only collect personal information that you voluntarily provide to us when filling out our contact form, inquiring about packages, or communicating with us. This includes:
- Contact Details: Your name, phone number, WhatsApp contact, and email address.
- Fitness & Location Preferences: Details regarding your training goals, current fitness level, and preferred training location (e.g., condo gym or commercial gym)
02. How We Use Your Information
We use your information strictly to provide and improve our services to you. Specifically, we use your details to:
- Contact you regarding your inquiry or package selection via WhatsApp, phone, or email.
- Tailor our personal training plans and schedules to your goals and preferred location.
- Send you important updates regarding your sessions or service announcements.
03. Data Protection & Sharing
- We Never Sell Your Data: Your personal details will never be sold, rented, or traded to third parties or marketing agencies.
- Strict Confidentiality: Your information is kept secure and is only accessible by Moovcycle for the purpose of coaching and account management.
- Legal Compliance: We may disclose your information only if required to do so by law or in compliance with legal process in Malaysia (such as the Personal Data Protection Act 2010).
04. Third-Party Links & Platforms
Our website may contain links to social media platforms or third-party tools (such as WhatsApp). Please note that these external sites have their own privacy policies, and Moovcycle does not accept responsibility or liability for their practices.
05. Your Rights & Contacting Us
You have the right to access, update, or request the deletion of your personal data at any time. If you have any questions about this Privacy Policy or wish to update your information, please reach out to us directly via email at info@moovcycle.com.
